Introduction
At Fitness Shorts, we want you to be completely satisfied with your purchase. If you’re not, we offer the possibility to return your items according to our refund and return policy.
Right of Withdrawal
According to applicable laws, you have a right of withdrawal period of 14 days from the receipt of your order to exercise your right, without having to justify reasons or pay penalties.
Return Conditions
To be eligible for a return, your item must:
- Be in its original condition, unused and undamaged
- Be in its original packaging
- Be accompanied by a receipt or proof of purchase
Return Procedure
To initiate a return, please follow these steps:
- Contact us via our site https://fitness-shorts.com/ to inform us of your wish to return an item
- You will receive return instructions by email
- Carefully pack the item in its original packaging
- Send the package to the provided address
Return Costs
Return costs are the responsibility of the customer, except in cases of defective products or errors on our part. In these cases, we will cover the return costs.
Refund Process
Once your return is received and inspected, we will send you an email to notify you of the receipt of your item and the approval or rejection of your refund.
Refund Methods
If your refund is approved, it will be automatically credited to your original method of payment (credit card, PayPal, etc.).
Refund Timeframe
The refund will be processed within 30 days of receiving and inspecting the returned item. Please note that the appearance of the credit on your account may vary depending on your bank or financial institution.
Non-Refundable Items
Certain items cannot be returned or refunded:
- Personalized or custom-made items
- Sale or promotional items (unless defective)
- Opened hygiene or cosmetic products
- Gift cards
Damaged or Defective Products
If you receive a damaged or defective product, please contact us immediately via https://fitness-shorts.com/. We will arrange the return and replacement or refund of the product at our expense.
Exchanges
If you wish to exchange an item for another model, size, or color, please contact us. Exchanges are subject to product availability.
Late or Missing Refunds
If you haven’t received your refund yet:
- First check your bank account
- Contact your bank or credit card company
- If after these steps you still haven’t received your refund, please contact us via https://fitness-shorts.com/
Contact
For any questions about our refund and return policy, please do not hesitate to contact us at contact@fitness-shorts.com or via our site https://fitness-shorts.com/.